Privacy Policy

At Two Thirds, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase.

1. Scope of This Policy

This Privacy Policy applies to all personal information collected through our website and services. By using our website, you consent to the practices described in this policy.

2. Personal Information

Personal information refers to any information that can be used to identify an individual, either directly or indirectly. This does not include anonymized or aggregated data that cannot be linked to an individual.

3. Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you place an order, contact us, create an account, or otherwise interact with our services. This may include:

Name
Email address
Phone number
Billing and shipping address
Order and transaction details
Customer service communications

Payment information is processed securely by third-party payment providers and is not stored directly on our servers.

Information Collected Automatically

When you browse our website, we may automatically collect certain technical information, including:

IP address
Device type and browser information
Operating system
Pages viewed and interactions
Approximate geographic location

4. How We Use Personal Information

We use personal information for the following purposes:

To process and fulfill orders
To provide customer support
To manage payments and deliveries
To improve website functionality and performance
To communicate regarding orders, updates, or support requests
To detect and prevent fraud or misuse

5. Legal Basis for Processing

We process personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

Processing is based on consent, contractual necessity, and our legitimate business interests, including security, fraud prevention, and service improvement.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enable core website functionality, analyze traffic, and improve user experience.

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

7. Disclosure of Personal Information

We may share personal information with trusted third parties who assist us in operating our business, such as:

Payment processors
Shipping and logistics providers
Website hosting and analytics services

These third parties are authorized to use personal information only as necessary to perform their services.

We do not sell personal information.

8. International Data Transfers

Personal information may be processed or stored outside of Canada by third-party service providers. In such cases, we ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

10. Data Security

We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.

11. Children’s Privacy

Our services are intended for individuals aged 16 years or older. We do not knowingly collect personal information from children under this age. If such data is identified, it will be deleted promptly.

12. Your Rights

Under applicable Canadian privacy laws, you have the right to:

Access your personal information
Request correction of inaccurate information
Withdraw consent, subject to legal or contractual restrictions
Request information about our data practices

Requests may require identity verification. We aim to respond within 30 days.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will take effect upon posting on this page. Continued use of the website constitutes acceptance of the updated policy.