FAQs

Frequently Asked Questions

Product

1. What materials are your products made from?
Two Thirds products are made using carefully selected, high-quality materials designed for durability, comfort, and everyday wear.

2. Where can Two Thirds products be used?
Our products are designed for versatile use, including daily wear, casual outings, streetwear styling, travel, and relaxed social settings.

Payment

1. What payment methods do you accept?
We currently accept the following payment methods:

PayPal
Credit & Debit Cards (Visa, Mastercard, Maestro, American Express, Discover)

2. Will I need to pay taxes or import duties?
Local customs authorities may apply taxes or import duties depending on your country. These charges, if applicable, are the responsibility of the customer.

3. Can I cancel or change my order?
Order cancellations or changes must be requested within 10 hours of placing the order. Once processing has begun, modifications may no longer be possible.

Shipping

1. Do you ship internationally?
Yes, we ship to most countries worldwide. Some destinations may be unavailable due to shipping restrictions.

2. How much does shipping cost?
We offer free shipping on all orders. No minimum purchase is required.

3. How long does delivery take?
Total delivery time includes processing and shipping:

Processing time: 1 business day
Shipping time: 3–4 business days

Delivery times may vary due to customs clearance, weekends, holidays, or unforeseen delays.

4. How can I track my order?
Once your order is shipped, you will receive an email with tracking details. Tracking information may take 1–2 business days to become active.

5. What if my order doesn’t arrive?
If your order has not arrived within 60 days of shipment, please contact us. We will arrange a replacement or issue a full refund.